Privacy Policy
Effective Date: April 2026
This Privacy Policy explains how Boutique Lucia Amalfi collects, uses and protects your personal information when you visit our website, create an account or purchase our products. For any questions, contact us at: info@boutiquelucia.com
Who We Are
Company Name: Boutique Lucia Amalfi
Email: info@boutiquelucia.com
Monday – Saturday: 9:00 – 20:00
Sunday: 10:00 – 18:00
Information We Collect
We collect personal information that you provide to us directly, or that is collected automatically when you use our services.
Information you provide
- First and last name
- Delivery address and billing address
- Email address
- Phone number
- Payment information handled by our payment providers
Information collected automatically
- IP address and device information
- Browser type and version
- Pages viewed, products viewed and actions taken on the site
- Cookies and similar technologies
How We Use Your Information
- Order processing: to confirm, prepare and dispatch your order
- Customer support: to answer questions and resolve issues
- Service messages: to send order updates and dispatch confirmations
- Service improvement: to analyse site performance and optimise the shopping experience
- Marketing with consent: to send offers when you choose to subscribe
- Fraud prevention and security: to protect customers and the business
Sharing Your Information
We only share personal information when necessary to provide our services or when required by law.
- Payment providers, to process transactions securely
- Shipping and logistics partners, to deliver your order
- Customer support and communication services, to manage assistance and notifications
- Analytics and performance tools, to improve the site and advertising content
We do not sell or rent your personal information.
Cookies
Our site uses cookies for essential functions, to remember your preferences and to analyse traffic for improvement and marketing purposes. You can control cookies in your browser settings. Some features may not work correctly if they are disabled.
Legal Bases
We process personal information on the basis of:
- Performance of a contract
- Legal obligations
- Legitimate interest (e.g. site security and improvement)
- Your consent (for optional marketing)
Data Retention
We keep information only for as long as necessary for the purposes set out above, or as required by law. When no longer needed, information is deleted or anonymised.
Your Rights
Depending on your location, you may have the right to:
- Access or correct your data
- Request the deletion of your information (where permitted by law)
- Object to certain processing, including marketing
- Request data portability
- Unsubscribe from marketing emails at any time
To exercise your rights, contact us at: info@boutiquelucia.com. We will respond within a reasonable time.
Children
Our site is intended for adults. We do not knowingly collect personal information from minors.
Security
We use appropriate technical and organisational measures to protect personal information. No method of transmission or storage is completely secure, but we work to keep your data protected and regularly update our security measures.
International Transfers
Some service providers may process information in other countries. We take appropriate measures to protect data during such transfers.
Updates to This Policy
We may update this Privacy Policy from time to time. The effective date shown above indicates the most recent version. Any significant changes will be published on this page.
Contact
For questions, requests or complaints regarding this Privacy Policy:
Boutique Lucia Amalfi
Email: info@boutiquelucia.com
Monday – Saturday: 9:00 – 20:00
Sunday: 10:00 – 18:00