General Terms & Conditions
Effective date: June 2026
These Terms & Conditions apply to all purchases made on the Boutique Lucia Amalfi website. By placing an order on our site, you accept the conditions set out below. For any questions, you can contact us at: info@boutiquelucia.com.
1. Applicability
By completing a purchase on our site, you confirm that you have read, understood and accepted these Terms & Conditions. These conditions apply to all orders placed through our online store.
2. Product Information
We make every effort to present product descriptions, images and details accurately. However, slight variations in colour, size or appearance may occur due to photography lighting, screen settings or supplier updates. Boutique Lucia Amalfi cannot be held responsible for any typographical or display errors on the site.
3. Orders and Payments
Orders are processed once full payment has been received.
The available payment methods depend on your country or region and may include major credit cards and other secure payment systems.
Unless stated otherwise, all prices are shown in pounds sterling (GBP).
We reserve the right to cancel or refuse any order where payment cannot be verified or where fraudulent activity is suspected.
4. Processing and Delivery
- Processing time: 1–3 working days
- Estimated delivery: 5–12 working days, depending on destination
Delivery times are indicative and may vary due to customs processing or delays in local postal services. Boutique Lucia Amalfi cannot be held responsible for any delays caused by couriers or customs authorities.
5. Returns and Cancellations
All returns and cancellations are handled in accordance with our Returns Policy. Please review it before submitting a return request.
6. Liability
We are not responsible for parcels lost or stolen once the courier confirms delivery to the address provided by the customer.
The customer is responsible for checking that the delivery information is correct at the time of purchase.
Any request to change the address must be sent within 24 hours of order confirmation.
Boutique Lucia Amalfi cannot be held responsible for indirect damages, consequential losses or delays beyond our control.
7. Intellectual Property
All content on this site, including text, images, logos and product photographs, is the exclusive property of Boutique Lucia Amalfi. Any copying, redistribution or commercial use of any content, without prior written permission, is strictly prohibited.
8. Complaints
We are committed to providing excellent customer service. If you experience a problem with your order, please contact us in writing at: info@boutiquelucia.com. Our support team will respond within 24 hours.
9. Governing Law
These Terms & Conditions are governed by and interpreted in accordance with the laws of England and Wales.
10. Contact
Boutique Lucia Amalfi
Email: info@boutiquelucia.com
Opening hours:
Monday – Friday: 9:00 – 17:00
Saturday and Sunday: 10:00 – 17:00